Cound was established in 1988 as an agency offering a full suite of residential lettings services. We added our residential sales department in 1995 and not only has it been under the same ownership ever since, but I have been supported by some very loyal members of staff.
We have prominent high street offices in Wandsworth Town and Earlsfield and we know your area inside and out. Over the years, across our range of services we have dealt with many thousands of moves and so have a great deal of experience to draw on from mature, motivated staff. We can advise on all aspects of the process and our clients always receive completely independent advice.
We are proud of our level of repeat business. We don’t turn over staff like many agencies, and this benefits us twofold – do the job professionally with the experience to avoid pitfalls and iron out problems should they arise, plus and people know they can come back to us and deal with familiar faces. The majority of our other business comes through word of mouth, which is always pleasing as it reflects a satisfied customer; a customer who appreciated the service and knowledge we provided.
Technology moves on and assists us in a number of ways, but what won’t change is our personal service. Viewings are always accompanied by an experienced member of staff, all applicants are steered and advised and have their expectations managed. Furthermore all sales and rental negotiations and deal progression are done in-house in our high street offices. This offers you real accessibility to the process and the peace of mind that goes with it. We will keep you fully informed through all stages.
Moving home is renowned as a stressful time. You will want guidance from people who understand your property and the local property market and who have experienced the vagaries of the process. We cannot guarantee a perfectly smooth transaction in all cases, but our knowledge and experience will give you the very best chance of achieving it.
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